NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear C7000v2 is not connecting to internet
Hi All, I have C7000V2 and it stopped working for the past 2 days. I see my network name on all the devices but cannot connect to internet. The xfinity technician told me that there is no problem wi...
Do you have a screensnip of the cable connections page and event logs?
Those help us check the lines and xfinity's first reponse is always "its not the line"
Thanks for the quick response.
Here are the screenshots.
I have restarted it several times and even reset it. When Xfinity technician used his own modem, it worked without any issue and hence he felt that the issue was with the modem.
Thanks again.
How do I get the event logs though?
Aruna
