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Forum Discussion
Netgear C7000V2 recently started disconnecting randomly.
Recently my device has been dropping connection for some reason and I am not sure why. My ISP is RCN and we have contacted them about it. Netgear says that the newest Firmware for this device should ...
So exactly what would it be on the ISP end that they need to fix?
Ask the ISP that.
Info has been posted as well. Have this review this.
So I called my ISP and told them everything. They said everything looks fine on there end and that they don't see any issues. Could it be the router itself? Is there a way to manually update the Firmware? The ISP says they cant update that.
Issue is on there side. Line issues are being reported by the modem in the event log.
Try a different modem and see.
ISPs can only update FW on C and CM series modems.