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Forum Discussion
Mad_Man
Sep 22, 2021Follower
Netgear C7000v2 Upstream Light Blinking/Disconnecting/No Internet
Hi there, I've seen this posted a few times but can't quite seem to understand what I have to do in order to fix this issue. A few months back our Netgear Router/Modem randomly reset to factory s...
FURRYe38
Sep 22, 2021Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853