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Forum Discussion
Mad_Man
Sep 22, 2021Follower
Netgear C7000v2 Upstream Light Blinking/Disconnecting/No Internet
Hi there, I've seen this posted a few times but can't quite seem to understand what I have to do in order to fix this issue. A few months back our Netgear Router/Modem randomly reset to factory s...
plemans
Sep 23, 2021Guru - Experienced User
Do you also have a copy of your modem event logs?
That lets us check longer than the screen snip does. The screen snip just takes a quick snip from when you load the page. the event logs will show us connections issues from when it was last booted/rebooted.
I would go through and check your cable line. Look for splitters, amplifiers or signal attenuators. remove them if you do.
You upstream power is at the top of what it should be while your downstream is just slighly low. both are still in spec but we usually don't seam that high of an upstream unless the downstream is lower powered than what it is. So check the line first.