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Forum Discussion

Melvinejr's avatar
Melvinejr
Tutor
Apr 09, 2020

Netgear c7000v2

My cable modem/router is connected to my smart tv and last night I just couldn’t watch TV anymore. I reset the modem by unplugging the power and Ethernet cables. It doesn’t connect to the internet but...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 11, 2020

Does rebooting the modem help? 

Log into the modems web page and make sure the 5Ghz radio is enabled and working. Review the user manual.

Melvinejr's avatar
Melvinejr
Tutor
Apr 11, 2020

I held down the WPS button for about 5 minutes and the 5G showed up. Thanks for replying to me!

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 12, 2020

    Glad you got it working.

     

    Enjoy. 

    Melvinejr wrote:

    I held down the WPS button for about 5 minutes and the 5G showed up. Thanks for replying to me!