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Forum Discussion
dan305
Mar 07, 2022Tutor
netgear c7000v2
Hello i have the netgear c7000v2 and i used to have 400 mbps and before i would get all my speed. Xfinity upgraded to 600 mbps but after that im only getting 275. I have tried everything on the setti...
plemans
Mar 07, 2022Guru - Experienced User
Thats why I'd like you to test wired speeds.
There isn't the same bottleneck on wired speeds so its going to be the most accurate.
We're trying to first figure out if you have the proper config file from your isp.
If you can hit full wired speeds, then its a wireless issue and little things like changing wifi channels might help.
But if you're not, we can waste a bunch of time trying to troubleshoot when its a configuration issue.
dan305
Mar 07, 2022Tutor
i honestly have no way to test wired speed but when the xfinity router i would get the 600 i think it might have to do with my router being 3.0 and wifi 5 when now its 3.1 and wifi 6 i believe i think its that what do you think im just trying to learn i dont think this can be solved i have tried changing the wfi channels from 156 to i believe 38 and nothing has increased the speed over 275
- plemansMar 07, 2022Guru - Experienced User
How were you testing the speeds before?
With the built in test?
And is that the same with the xfinity (has its own built in speedtest)?
If so, those tests are hosted on the router. Not on the device you're testing on.
And the netgear one is notorious for choosing the wrong server.
Its again why we recommend testing wired.
- dan305Mar 08, 2022Tutor
ive looked at the distance and before the update i would use the same websites xfinity and speedtest so i know they are the same.
- dan305Mar 08, 2022Tutor
do you need a docis 3.1 and wifi 6 to get 600 mbps from xfinity maybe its that. I just dont understand why that doesnt work
- FURRYe38Mar 08, 2022Guru - Experienced User
Something to ask the ISP about for sure, however:
https://www.netgear.com/images/datasheet/networking/CableModems/C7000.pdf
"Certified with Xfinity with speeds up to 600Mbps, Spectrum service of 400Mbps, and with Cox service speeds of 150Mbps"
- dan305Mar 08, 2022Tutor
ive spoken to xfinity a bunch of times they just send firmware and it stays the same they really dont know.