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Forum Discussion
bohurt
Jun 15, 2020Aspirant
Netgear C7800 Nighthawk AC3200 WiFi Cable Modem Router intermittent Outlook issue....Me Too!
I am using Shentel as my ISP and recently upgraded to the C7800 modem. Ever since doing this I am having connectivity issues with Microsoft Exchange server. I have tried all recommendations from Micr...
bohurt
Jun 16, 2020Aspirant
If anyone else is having this issue here is the resolution from NG support and it worked perfectly. Thanks for everyone's help.
A. ROUTER LOGIN. Access the web page of the router.
1.) Launch a web browser from a computer or mobile device that is connected to your router's network.
2.) Type routerlogin.net or 192.168.0.1
3.) A login window opens.
Username: admin (lowercase)
Password: (your created Nighthawk App password)
The BASIC Home screen page displays.
B. Configure DNS.
1.) Go to ADVANCED > Setup > Internet Setup.
2.) Find the Domain Name Server (DNS) Address
3.) Select Use These DNS Servers and enter:
a. Primary DNS: 8.8.8.8
b. Secondary DNS addresses: 8.8.4.4
Click Apply. Your settings are saved.
C. Change Channel. Go to BASIC > Wireless. Change the channel under 2.4GHz to channel 6 and 5Ghz to 149. Hit Apply.