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TB_12's avatar
TB_12
Guide
May 04, 2018

Netgear C7800 Nighthawk AC3200 WiFi Cable Modem Router

I have a Netgear C7800 Nighthawk AC3200 WiFi Cable Modem Router (moderator - please add this model to the "model" drop down above).  My ISP is Comcast with a 1 gigabit service and Outlook is used for...
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
May 11, 2018

you would want to confirm there are not connectivity losses at all.

 

in command prompt type "ping 8.8.8.8 -t" 

 

and if you outlook not syncing, capture traffic via wireshark and private message me the capture.

TB_12's avatar
TB_12
Guide
May 12, 2018

Thanks.  I did the ping 8.8.8.8 -t and let it run for a bit.  There was no loss.  Here are the results:

 

Reply from 8.8.8.8: bytes=32 time=39ms TTL=57

Ping statistics for 8.8.8.8:
    Packets: Sent = 171, Received = 171, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 35ms, Maximum = 49ms, Average = 39ms
Control-C
^C
C:\Windows\system32>

 

I'll download Wireshark and run it later today.  Thanks again.