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Forum Discussion
netgear c7800
Hellow out there i need help i been trying to find out how to update my firmware on my C7800 — Nighthawk X4S AC3200 WiFi Cable Modem Router with no lluck can some one please help me with this. ...
mario123mojica wrote:
Hellow out there i need help i been trying to find out how to update my firmware on my
C7800 — Nighthawk X4S AC3200 WiFi Cable Modem Router
with no lluck can some one please help me with this.
Any reason why you think you need this? Got a problem that you want fixing?
You can't update the firmware, but any problems you see may be down to something completely different.
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
Cable Modems & Routers
The app that I have says that my modem is out of date and requires an update but I cannot update it I don’t know how I have been trying to find out how with no luck
Ask your ISP about FW updates. Only ISPs can update FW on cable modems and cablem modem gateways.
FYI, some ISPs will not update FW on user owned modems.
mario123mojica wrote:
The app that I have says that my modem is out of date and requires an update but I cannot update it I don’t know how I have been trying to find out how with no luck> The app that I have [...]
Which "The app" is that?
> [...] says [...]
Trust no one, I always say. On the bright side, you seem not to be
alone. For example:- The app is called Nighthawk app for my iPhone The app says that it needs to be updated
mario123mojica wrote:
The app is called Nighthawk app for my iPhone The app says that it needs to be updatedWhat does it say needs to be updated? The app or the C7800?
If it is the modem router, then there is something wrong with the message.
I am surprised that you can talk to the C7800 with the Nighthawk app. According to this, it does not support that modem.
None of the apps claims to support it.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
But Netgear is famously sloppy at keeping things like that up to date.
The support pages for the C7800 don't talk about any apps. The only mention of downloads is the warning about firmware being beyond your control. This takes you to this page:
That has a list of ISPs and the latest firmware they support. There is also a link to contact Netgear:
Note: If your ISP is not listed in the following tables, advise your ISP to contact our sales engineering team using the following contact form: https://www.netgear.com/about/contact-us/cable-mso. Cable Modems:
