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Forum Discussion
Netgear C7800v2
I bought my Netgear C7800 router in August to get more coverage than the last one. Every couple of weeks, the router will reset to its default factory settings, which resets the router name and passw...
Has a factory reset and setup from scratch been performed since last FW update?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Are you in the return period time frame by chance?
Is the modem under NG warranty?