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Forum Discussion
asridhar92
May 22, 2023Follower
Netgear CAX30 constantly dropping internet connection
My netgear CAX30 router is constantly dropping the internet connection. My devices will connect to the router, but then complain that they can't connect to the internet. The only fix seems to be to p...
FURRYe38
May 22, 2023Guru - Experienced User
This happening on both wired and wireless devices?
What devices do you have connected?
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?