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Forum Discussion
canucken275
Sep 15, 2015Follower
Netgear CG3000DV218
I've recently been having issues with my internet and am trying to isolate it down to either the router or the provider. Comacast is the provider and its cable. The desktop is wired using ethern...
DarrenM
Sep 16, 2015Sr. NETGEAR Moderator
Hello canucken275
Have you checked to see if you have a cable splitter on your cable line between the modem and the wall if so try to remove that and go directly to the wall. Also try swapping out coax cables or if you have other active cable outlets in the home try moving it to another outlet. If doing any of these improves the problem then its most likely related to signal strength. You can also call Comcast tech support they can run diagnostics on the modem to check the levels some what they can also check for packet loss and utilization in the area. Let me know what you find out.
DarrenM