NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear CM1000 can not connect to new router
Hi there, I have a CM10001AZNAS Cable Modem that current connects to a Netgear Nighthawk R7900P WiFi Router. However, I'm thinking of upgrading to a TP-Link Tri-Band AX11000 WiFi-6 Router. I followed...
You shouldn't need to.
I usually just power off the modem for 2 minutes (sometimes disconnecting the coax cable helps).
Then I connect the modem, power it on, give it 2 minutes.
then I connect the router and power it on.
If it doesn't work, try doing it but connect a pc/laptop to the modem directly and see if it works.
If it does, it might be the setup for the tp-link causing issues.