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Netgear Cm1000 modem issue
Hello everyone, Hope everyone is doing great. So this is what happened to me. I was using this Netgear Cable modem and Xfinity called me and offered me their free modem/router to try for free for...
Have the ISP check the signal and line quality UP to the modem. Have the ISP ensure the modem is provisioned correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
I did talk to the ISP and they sent a tech to check the signals. But it isn't the signal issue because i bought another CM1000v2 the same day old one gone bad and the new one is working perfectly fine and that too on the power adapter of the old modem.
So it seems to be a hardware issue. I contacted netgear support and they said that the uplink and downlink channels a locked. And to fix that i need to pay for the service. đ
So it seems to be a hardware issue. I contacted netgear support and they said that the uplink and downlink channels a locked. And to fix that i need to pay for the service. đ