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Forum Discussion
Netgear Cm1000 not compatible with Mediacom 1Gig internet
I have upgraded my Mediacom Internet connection to 1 gig speed and based on their website http://mediacomcc.custhelp.com/app/answers/detail/a_id/29/~/customer-owned-compatible-modems for the compatib...
Any updates? Im having same issues. 1g service and Only getting 5-600m down 2-5m up. I have the cm1000-1aznas but am reading and thinking of getting the normal cm1000. Mediacom has sent provisions line checks, taps, diods etc. They have no firmware update and im on v3.01.04. The rental modem i got 980m down and 50 up (almost perfect)
Im having the same issue. Did you ever find a solution?
sorry guys nobody managed to provide a solution nither mediacom or Netgear.
i had to go with mediacom certified
shawnbeard99 wrote:
Im having the same issue. Did you ever find a solution?
modemThe CM1000 is mediacom certified. I have a tech coming out tomorrow for the second time. I think you are right. They are not sending the DOCSIS 3.1 config to the modem. I see the 16 DOCSIS 3.0 channels active in the admin console of the modem.
http://mediacomcc.custhelp.com/app/answers/detail/a_id/5071/kw/mediacom%20supported%20modems
Part of me thinks that since its not one of thier modems. They dont provision the modem correctly. Ive had this modem for just over a year with teh 200mb service. I just recently upgraded to 1 gb. So I think they just upgraded my service, but didnt re-provision my modem. Im going to talk to support tonight to see if they can remove and re-add and provision the modem correctly.