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Forum Discussion
Netgear Cm1000 not compatible with Mediacom 1Gig internet
I have upgraded my Mediacom Internet connection to 1 gig speed and based on their website http://mediacomcc.custhelp.com/app/answers/detail/a_id/29/~/customer-owned-compatible-modems for the compatib...
The CM1000 is mediacom certified. I have a tech coming out tomorrow for the second time. I think you are right. They are not sending the DOCSIS 3.1 config to the modem. I see the 16 DOCSIS 3.0 channels active in the admin console of the modem.
http://mediacomcc.custhelp.com/app/answers/detail/a_id/5071/kw/mediacom%20supported%20modems
Part of me thinks that since its not one of thier modems. They dont provision the modem correctly. Ive had this modem for just over a year with teh 200mb service. I just recently upgraded to 1 gb. So I think they just upgraded my service, but didnt re-provision my modem. Im going to talk to support tonight to see if they can remove and re-add and provision the modem correctly.