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Forum Discussion
Netgear Cm1000 Ofdm issues
Okay so im on spectrum's gig plan and it has been a nightmare of a time..... the issue i am having is i keep loosing the lock on the docsis 3.1 ofdm profile and noone can answe...
You need to contact the ISP and have them review this. They need to check the signal up to the modem and ensure it's working well. If testing another modem results in same better operation, it's possible the CM maybe bad if the ISP checks things out.
- They’ve been out numerous times and when checking the signal with their meter all signals come back good I’m assuming there’s ingress within the plant or noise entering the line briefly somewhere which no one can pinpoint.
you DS power is quite high but that itself may not be the issue.
Are you losing SC-QAM Locks as well?
