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Forum Discussion
ShankarHokie
Jan 24, 2024Apprentice
Netgear CM1100 - Less than half of 1.2Gbps Xfinity gigabit extra plan.
When I had just the Gigabit plan, I used to regularly clock 900+Mbps on my desktop connected with ethernet cable. The configuration is Netgear CM1100 modem ==> Orbi RBR50 router==> Netgear 1 gig swi...
ShankarHokie
Jan 25, 2024Apprentice
Hello,
As mentioned in my other post, I am only getting 500 Mbps on a 1.2Gbps plan. I read some other posts where users have posted logs from their modem. I used to be able to go to the modem's home page at 192.168.100.1to look at the logs. This does not work anymore. I have tried Chrome & edge browsers. The error message is
This site can’t be reached
192.168.100.1 took too long to respond.
Any thoughts?
- FURRYe38Jan 25, 2024Guru - Experienced User
What happens if you disconnect the ISP coax cable from the modem and then press the reset button on the back of the modem for 10 seconds then release. Give a minute then try to access the modems web page at that IP address?
I would have a wired PC connected directly to WAN port #1 when you do this to check.