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tap123's avatar
tap123
Aspirant
Jun 07, 2022
Solved

Netgear CM1100 Modem will connect to mesh wi-fi, but not a router or computer.

My ISP was recently purchased by Breezeline (was WOW).  Now my modem will not provide a signal to any wired devices connected to it.  It is on and providing an internet connection (as evidenced by it...
  • FURRYe38's avatar
    Jun 07, 2022

    Be sure that the R6400 router is the only device connected to the WAN #1 port on the modem. The other WAN port can not be used.

    Power OFF the CM modem and R series router for 30 seconds then back ON with the CM modem first, then the R series router. 

    Connect ALL other wired and wireless devices to the R series router. 

     

    If you have a Wi-Fi MESH system, you might put this in place with the R series router and use the MESH system instead of the R series router. 

     

    Be sure your using good quality LAN cable, CAT6 is recommended.