NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear CM1100 Modem will connect to mesh wi-fi, but not a router or computer.
My ISP was recently purchased by Breezeline (was WOW). Now my modem will not provide a signal to any wired devices connected to it. It is on and providing an internet connection (as evidenced by it...
Be sure that the R6400 router is the only device connected to the WAN #1 port on the modem. The other WAN port can not be used.
Power OFF the CM modem and R series router for 30 seconds then back ON with the CM modem first, then the R series router.
Connect ALL other wired and wireless devices to the R series router.
If you have a Wi-Fi MESH system, you might put this in place with the R series router and use the MESH system instead of the R series router.
Be sure your using good quality LAN cable, CAT6 is recommended.
Thank you for the advice. Finally got to it today. I rebooted using only the router plugged into the port. Worked without a hitch. R6400 handling the wired traffic with the wi-fi disabled. Mesh net handling the wi-fi.
I have used both ports in the past so I was still under the assumption that I could. Saved me a ton of frustration!
Enjoy.