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Forum Discussion
patricia2626
Apr 27, 2019Aspirant
Netgear cm1100 with nighthawk r8000 speeds problem
I have a netgear nighthawk cm1100 and used nighthawk r8000 to get full one gig but the problem i only get 500 do I need to get ax wifi 6 router link aggression to get full gig am i doing something w...
plemans
Apr 28, 2019Guru - Experienced User
Each device supports gigabit and shouldn't have a problem maxing out the connection, so first we try to troubleshoot if the problem is coming from the modem, router, or device testing with.
first disclaimer, for gigabit testing, it needs to be done over a hardwired connection. Wireless will not max out a gigabit connection. so ensure you're hardwired into the devices when testing.
Disconnect your router and connect your computer directly to your modem. What speeds can you get? Run this test a couple times.
I recommend https://xfinity.speedtest.net/ or http://speedtest.googlefiber.net/ as I've had the regular speedtest.net site not max out my connection.
This is test is key. If you can pull full speeds off the modem, then we need to troubleshoot the router. If you can't, then we troubleshoot the modem. Let us know this result so we can proceed with one or the other.
patricia2626
Apr 29, 2019Aspirant