NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
behshad
Aug 31, 2020Tutor
Netgear CM1200 losing Internet connectivity on a daily basis
CM1200 model is losing Internet connections on a daily basis. Using Comcast Gig service. Rebooting the modem establish the connectivity back immediate but it has become a cumbersome rebooting the mode...
behshad
Sep 02, 2020Tutor
Not using bandwidth agregation. See Snip screenshots of model status and log.
Netgear CM1200 port 1 is connecting to Netgear RAX 120 using Internet port.
FURRYe38
Sep 02, 2020Guru - Experienced User
Does the modem loose connection with out the router attached? Connect a wired PC to the modem directly.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
behshad wrote:Not using bandwidth agregation. See Snip screenshots of model status and log.
Netgear CM1200 port 1 is connecting to Netgear RAX 120 using Internet port.