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Netgear CM1200 losing Internet connectivity on a daily basis
CM1200 model is losing Internet connections on a daily basis. Using Comcast Gig service. Rebooting the modem establish the connectivity back immediate but it has become a cumbersome rebooting the mode...
I have an ORBI RBR750 with 2 satelites.
Modem is arris TM1602
my old router from my isp is disconnected.
Firmware is the latest on router and satelites.
I loose my internet connection atleast once a day, wifi and hardwired devices. The magenta light comes on, i can reboot router or just unplug the wan cable to get working again. During that all the proper lights on modem stay on.
The modem was changed after second call to NG support, which did not help. ISP checked all lines and signal. ISP said there is only a LAG setting in their routers, not this modem. RG6 llines in house are good. Modem does not reboot when disconnecting the RBR and connecting a wire from PC to modem.
NG support had my factory reset 3 times, flash the firmware and change other settings with channels. Still nothing helps. When i disconnect the RBR and hookup the old router i have no problem. The RBR and sattelites work great when they are working. But i cant be loosing my connection this often.
Any help would be appreciated. If not i will have to return it. Thanks
If this in regards to your Orbi AX system, please post about this in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
fb894 wrote:I have an ORBI RBR750 with 2 satelites.
Modem is arris TM1602
my old router from my isp is disconnected.
Firmware is the latest on router and satelites.
I loose my internet connection atleast once a day, wifi and hardwired devices. The magenta light comes on, i can reboot router or just unplug the wan cable to get working again. During that all the proper lights on modem stay on.
The modem was changed after second call to NG support, which did not help. ISP checked all lines and signal. ISP said there is only a LAG setting in their routers, not this modem. RG6 llines in house are good. Modem does not reboot when disconnecting the RBR and connecting a wire from PC to modem.
NG support had my factory reset 3 times, flash the firmware and change other settings with channels. Still nothing helps. When i disconnect the RBR and hookup the old router i have no problem. The RBR and sattelites work great when they are working. But i cant be loosing my connection this often.
Any help would be appreciated. If not i will have to return it. Thanks