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Forum Discussion
Leone174
Mar 28, 2024Follower
Netgear CM2050V compatible with Arakanis AN-110-RT-2L1W-WIFI
We recently updated our Xfinity WiFi & got a new modem (Netgear CM2050V). Ever since our router drops/fails! Are these compatible? What could be the source of this instability? Need to remedy ASAP as ...
FURRYe38
Mar 28, 2024Guru - Experienced User
FYI:
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Does the CM modem with with a direct connected PC or some other wifi router?
Are there any indications on the router on it's Internet port when this happens? Check it's user manual for LED indications on the routers LEDs.