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Forum Discussion
llhartter01
Jan 22, 2020Follower
Netgear CM400 Cable Modem
Suddenly today my Xfinity internet became extremely limited. I can only access a limited number of websites. For example, Google works, but Amazon, Bestbuy, CNN, and Yahoo do not connect. These are ju...
plemans
Jan 23, 2020Guru - Experienced User
A couple questions.
1. Do you have a screen snip of your modem connections page? it shows us your connection to xfinity. Techs are great at saying the signals fine when it isn't.
2. What speeds are you paying for? I think the cm400 is only rated for 100mbps service through xfinity
3. What speeds do you get if you do a speedtest?
4. Have you disconnected the router from the modem and directly connected a computer to the modem? many times issues like this are from the router.