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Forum Discussion
NETGEAR CM400 only getting 24mbps
I have a NETGEAR CM400 that purchased in 2016 because I felt it would be pretty future proof. So far, I've been very happy with it. Today, I called Spectrum to see if there were any new promotion...
I was having disconnects when working remotely and zooming. Speedtest shows slow upload speeds, about 5, all locations, all computers.
Comcast says "there's a modem problem". I can't get ethernet to connect directly.
Failed modem? How can I tell before I buy a new one to see?
NashDavid wrote:I was having disconnects when working remotely and zooming. Speedtest shows slow upload speeds, about 5, all locations, all computers.
Comcast says "there's a modem problem". I can't get ethernet to connect directly.
Failed modem? How can I tell before I buy a new one to see?
Again, you need to look at your subsribed upload speeds. many plans on like 100mbps down and 5mbps upload. or 200mbps down and 10mbps up.
I pay for 1gig (1000mbps) and only get 30mbps upload. Its significantly worse upload becaue its cable and not fibre.
That's what I want you to check. 5mbps might be your upload speed.
You can also log into the cm400 and check its cable connection page. Take a screen snip of it and post it back here. that lets us get a snap shot of your cable connection.
And when you connect a pc directly to the modem, you'd need to reboot the modem. Anytime you change what the modems connected to, reboot it.