NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MatheusB32323
Jun 05, 2021Aspirant
Netgear CM500 flashing red downstream
Hey so I like JUST purchased a Netgear Cable modem and I set it up by putting the coax in and ethernet out. I got power, then the downstream was flashing red, and I thought nothing of it. The etherne...
MatheusB32323
Jun 08, 2021Aspirant
antinode wrote:
> [...] the downstream was flashing red, [...]
"red" or amber?
Amber
antinode wrote:
> [...] like said in the manual, [...]
Which "the manual"?
The quick start guide
I don't know. _I_ would be tempted to contact my (unspecified) ISP,
and ask if I needed to register this thing with them. I might also look
for "Troubleshoot" in the relevant User Manual, and seek advice there.
I'd probably also connect a computer to the thing, and point a web
browser at its management web site, to see if that had more to say than
one flashing LED could.
I looked at the status and it said "in progress" and when i clicked on it, it then told me it failed and for me to check my RF connection. That was strange considering I had just swapped a cable tv box for the modem and the box worked just fine.
My ISP is verizon fios, and before you yell at me, yes I know Verizon is a fiber connection, but the way I am doing it is this:
When the fiber goes in it goes into the ONT, then the internet is sent through a CAT 5E cable to the router. There is also a coax out from the ONT which feeds a splitter which goes to my room and other parts of the house. The coax cable also is doing MOCA for the youtube and other internet apps on the fios cable tv boxes. So I figured since the coax up to my room is also doing MOCA, it should give internet to the modem. The reason why i do this is because I am 2 floors above my WiFi router and the connection here is terrible and I'm tired of it, and having some guy do a coax drop it too expensive.
antinode
Jun 08, 2021Guru
> My ISP is verizon fios, and before you yell at me, yes I know Verizon
> is a fiber connection, but the way I am doing it is this: [...]
Can I yell now? THAT DOESN'T MATTER!
The CM500 is a "Cable Modem", which means that it expects to deal
with a cable-TV ISP. The fact that your non-cable-TV ISP uses the right
type of cable for some other purpose is insufficient; what's at the
other end of that cable is wrong (for a CM500). "Cable-TV" and "MoCA"
are spelled differently for a reason.
> When the fiber goes in it goes into the ONT, [...]
I know nothing about your (unspecified) "the ONT". Perhaps with
another MoCA adapter, you might be able to wring a router connection out
of that "the coax up to my room", but a CM500 is a cable-TV modem, not a
MoCA adapter.
> [...] So I figured since the coax up to my room is also doing MOCA, it
> should give internet to the modem. [...]
Figure again? "Internet" is not a sufficient description of what's
sent through that cable.
> Screenshot (84).png
"In Progress" is an (unrealistically) optimistic way to express, "I
see no recognizable signal here." I predict that waiting won't help.