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Forum Discussion
jespy9591
Dec 04, 2019Follower
Netgear Genie C6300
Reviewing my connected devices and the dashboard shows 11 devices are connected. When I go into the page to find the list of devices I'm only showing 10. Does this imply that I have an intruder on ...
FURRYe38
Dec 04, 2019Guru - Experienced User
I would put more belief on what you see with the modems web page rather then the app. Genie is becoming out dated and I bielieve NG is headed towards not supporting it much anymore. Genie isn't supported on Orbi as Orib has it's own mobile app:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
If you are trying to find out, turn OFF all devices accept for 1 wired PC connected to the modems web page. You should only see the 1 Pc online. If you see something else, then you'll need to find this device. Change the PW on the SSID name temporarily to see if this makes a wireless device disappear from the list. For any wired devices, unplug all LAN cables from the back of the modem accept for your 1 wired PC. Should only be 1 device seen here.