NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear Genie is horrible, unfunctioning abandonware and its replacement requires a smartphone.
I bought a Netgear Nighthawk router/modem combo from Target for $210 + tax the other day. I don't have a receipt or a box but I demand a refund. I will never buy another Netgear product again, and I ...
Maybe check out NG support and communities and do more research before you buy. Genie also has its own forum as well as the NH app.
https://community.netgear.com/t5/Genie/bd-p/home-genie
https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-apps
Also you DON'T need an app to set up the modem. A wired PC and web browser can be use. Has been the norm and standard for years and will continue to be going foward.
Good Luck