NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ewen's avatar
Ewen
Follower
Feb 17, 2016

Netgear gennie was removed by Windows update todey. Windows will not let me install it and gives me

Just had to have Windows 10 updated. Network genie had been working fine before the update. Windows removed Network genie and will not let me install it. When I try to install I get app does not run on this version of Windows.

Ran Program compatability troublehshooter. It made the necessary settings to Windows. Network Genie now runs

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Ewen

     

    I just tested to install and used genie on my windows 10 machine i made sure I had all the updates and it works just fine for me. Did you make sure that you ran the program and administrator?

     

    DarrenM