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Forum Discussion
Anonymous
Oct 08, 2015Netgear needs to contact TimeWarner Cable ISP - C6300 Firmware update Needed
TimeWarner Cable ISP has not provided any firmware updates for the C6300 modem/router device in over a year. The fixes Netgear has been providing, including NAT Loopback, security, USB Readyshare en...
jgsinton
Apr 01, 2016Aspirant
please can someone from netgear reply...?
i have just purchased a C6300 and connected it to time warner. i get over 60MBS when hard wiring to the modem, but only 5MBS on wifi. i also have no light showing for the 5GHZ channel.
what is the issue? i have firmware 1.02.19 - the latest listed by TWC. please help!!!!
- DarrenMApr 04, 2016Sr. NETGEAR Moderator
Hello jgsinton
I would contact TWC and ask for there Level 3 support as the modem does not have the latest firmware the latest is V2.01.14 ask if they can send some hits and reboots to the modem to push the latest firmware to the modem.
DarrenM