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Forum Discussion
Netgear Night Hawk CM1100 does not work with Google Nest Wifi, any guidance? Xfinity gigabit plan
Hi everyone, Asking for some desperate advice here as I have spent the entire weekend googling and reseraching, and still have no luck. I got the brand new Netgear Night Hawk CM1100 (DOCSIS 3...
There's not much for settings on the cm1100.
A couple things to try.
1. Make sure port aggregation isn't enabled on the cm1100
2. try connecting a pc directly to the cm1100 to see if it works
3. power off the cm1100 and disconnect it from the coax. factory reset the google wifi. reconnect the cm1100 to the coax and power it on. give it several minutes. Then connect the google wifi to it and power the google wifi on and attempt setup with just the 1 hub.
something else. The cm1100 has 2 ethernet ports but for xfinity, only 1 port is usable unless the router supports wan port aggreagtion (google doesn't as far as I know). So make sure only 1 device is connected to the cm1100 and ensure its on port 1.
which google wifi is it?
Thank you, plemans!
I carefully followed your guidance and still could not get to a working solution. I am ready to return the Netgear CM1100 and purchase the Arris SB8200 instead.
1. I validated teh port aggregation isn't enabled on the cm1100. Just to be 100% sure, I actually changed to port aggregation, restarted the modem, and changed it back to disable port aggregation, and then restarted the modem.
2. Yea, when I tried connecting a pc directly to the cm1100, it works perfectly. I also tried connecting my old Apple Airport Extreme Router to the CM1100, and it works well. Must be something wrong with the interface between the cm1100 and the Google Nest Wifi.
3. Yea, while focusing on just the Google nest router and not any of the points, I did go through the power cycles and power off-restart sequence per instruction, still not working. The further step I got to was Google Nest Wifi was trying to set up the wifi network with name and password and then it just pukes as the wifi network creation fails every single time.
And yes, I was using the LAN1 port on the cm1100 and had nothing in the LAN2 port. The Google wifi system I am using was the bundle package purchased from Costco back in April (1 router and 3 points), and I believe it's the latest generation as of Summer 2020.
Lots of people mentioned their Google wifi does not work with cm1100 but there were some other people who said it would work. Looks like a 50-50 success rate to me so far. However, I have not been able to get it to work and plan to make the return this weekend.