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Forum Discussion
NutgearsGrindin
Dec 30, 2024Tutor
Netgear Nighthawk 5ghz WiFi not uploading files
I have seen multiple threads about CAX80 Netgear Nighthawk not allowing people to upload files on 5g WiFi, I am also having this problem. I recently “upgraded” my modem to this device. I am only able ...
FURRYe38
Dec 30, 2024Guru - Experienced User
What FW is loaded on the CAX80?
v5.x is most current version and is supposed to resolve that I believe.
What ISP is the CAX80 connected too?
What wifi devices are connected to 5Ghz? Brand and model#.
Is Smart Connect enabled?
What channels are you using for 5Ghz?
Is MIMO enabled?
Does problem happen if you diable AX mode on 5Ghz?
NutgearsGrindin
Dec 30, 2024Tutor
What FW is loaded on the CAX80? Unsure where to find this info.
v5.x is most current version and is supposed to resolve that I believe. I have the most recent firmware 5.1.1.8
What ISP is the CAX80 connected too? Xfinity
What wifi devices are connected to 5Ghz? Brand and model#. iMac 2023 Apple M3
Is Smart Connect enabled? No
What channels are you using for 5Ghz? Channel 36
Is MIMO enabled? Unsure where to find this info.
Does problem happen if you diable AX mode on 5Ghz? Yes
- NutgearsGrindinDec 30, 2024Tutor
Netgear AX6000 firmware:
Model name: CAX80
Standard: DOCSIS 3.1
Wi-Fi technology: Wi-Fi 6
- FURRYe38Dec 30, 2024Guru - Experienced User
Can you try with Smart connect enabled?
Try diabling AX mode under Basic tab/Wireless settings/AX Check box for 5Ghz .
- NutgearsGrindinDec 31, 2024Tutor
Neither one of those options worked. I’m assuming it has something to do with a security setting. When I turn on my Norton VPN I am able to upload files anywhere. The only issue with leaving that on is that some websites that I use need to verify my location.
- FURRYe38Dec 31, 2024Guru - Experienced User
What security mode are you using? WPA2 only or mixed WPA2 and WPA3?