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Netgear Nighthawk 5ghz WiFi not uploading files
I have seen multiple threads about CAX80 Netgear Nighthawk not allowing people to upload files on 5g WiFi, I am also having this problem. I recently “upgraded” my modem to this device. I am only able ...
Thank you for adding this information. I hope it is helpful for anyone having this issue. I set everything the same as yours and still have this issue.
UPDATE: Unfortunately, disabling AX mode only worked temporarily. As of this morning, Slack and Mail file attachments are failing to upload again. 🙁
Retired_Member NutgearsGrindin
Could I get you two to enable debug logging on the gateways debug web page at router IP address/debug.htm. Enable WAN/LAN capture and well then start logging. Then reproduce the 5Ghz wireless uploading of files issue. After that's reproduced, select Save Logs.
After logs have been saved, place the .zip file up on a cloud service and PM the link to this file so I can get this over to NG for review.
I appreciate your efforts, but unfortunately I had the same result as the person who replied to you in this Reddit thread: I clicked the "Save Debug Log" button and the page just never resolved and nothing was downloaded. I gave it about five minutes, after which I had to power off the router because I couldn't even return to the settings pages. Upon rebooting, I was forced to go through the new password / security questions setup again.
I opened a case since I'm still under warranty. I'll update here if anything comes of it.
What browser were you using? I use MS Edge and have been able to get logs from my CAX80.
Might clear out browser caches before doing to the debug page as well.
Retired_Member wrote:
I appreciate your efforts, but unfortunately I had the same result as the person who replied to you in this Reddit thread: I clicked the "Save Debug Log" button and the page just never resolved and nothing was downloaded. I gave it about five minutes, after which I had to power off the router because I couldn't even return to the settings pages. Upon rebooting, I was forced to go through the new password / security questions setup again.
I opened a case since I'm still under warranty. I'll update here if anything comes of it.
