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Forum Discussion
Netgear Nighthawk AC1900 (C7000-100NAS) Disconnect issues
My Netgear Nighthawk AC1900 (C7000) has been experiencing frequent disconnects from both cable, wifi, and ethernet simultaneously. This has been going on for over a month now. In the earlier s...
so if they're saying the lines good, it comes down to:
1. the modem. always a potential.
2. the cmts/hub.
basically you'll need to replace the modem. If it doesn't fix the problem, then you can say to the isp that you've even replaced the modem and still had issues.
If you're within warranty, you can probably start a rma process with netgear. If you're not, even putting a backup/old modem might work to see if it is a modem or line issue.
plemans wrote:basically you'll need to replace the modem. If it doesn't fix the problem, then you can say to the isp that you've even replaced the modem and still had issues.
Those were my thoughts as well. I just switched to their rental modem to troubleshoot the hardware. Will monitor to see what issues I now have. The suspicious thing is that the tech that came to my house told me he might want to put a new line down or at least replace the primary outlet after I told him that my issues persisted. Guess we'll see, but thanks for the insights.