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Tidus104
Sep 17, 2022Follower
NetGear Nighthawk AC1900, C7000v2
NetGear Nighthawk AC1900, C7000v2. Purchase 11/2019.
i, too, am now having the same issue with interruptions of internet service. It started about two months ago. At first, internet interrup...
FURRYe38
Sep 18, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status and events log page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Tidus104 wrote:
NetGear Nighthawk AC1900, C7000v2. Purchase 11/2019.