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Forum Discussion
MikeDin
Mar 13, 2023Tutor
Netgear Nighthawk AC1900 cable modem router + voice
We have a phone connected to our cable modem router. The phone line goes dead periodically (no dial tone). When I reboot the router, the phone line comes back on line, but a day or two later the sa...
plemans
Mar 13, 2023Guru - Experienced User
What actual device do you have? (ac1900 is a model)
usually the phone either works or it doesn't. There isn't a whole lot for settings changes with that.
And its not the first time xfinity would have said "its not our service".
What reason are they giving you saying its your device?
MikeDin
Mar 13, 2023Tutor
The actual model number is C7100V. The Comcast rep did not provide any details.