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Forum Discussion
gibboneyb
May 05, 2020Initiate
Netgear Nighthawk C7000 - Cant connect to 2.4 ghz. WIFI on home screen says its turned off....
Two days ago I was just sitting there on nextflix and all of the sudden my c7000 just reset. I orginally thought it was an outage but after talking to xfinity the next day they said everything on the...
FURRYe38
May 06, 2020Guru - Experienced User
Press the reset button for 15 seconds then release. Let modem come to ready to configure.
Before using a wired PC to connect to the modems web page, use a wireless phone or pad to see if you can see the default SSID being broadcast. May see NETGEAR and NETGEAR-5G. If not, walk thru the setup wizard with the wired PC, leave the default SSID name and PWs and complete the setup wizard. Check again to see if you can see the default SSID names on any wifi device.
If you don't or the wifi icon is disabled, then the modem needs to be replaced or and NG for an RMA if thats an option.