NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Nighthawk C7100V cable Modem router
Every other icon except Phone 1 and Phone 2 are lit. Contacted Xfinity (ISP to no avail). Xfinity transferred call to Netgear Support Netgear Support had tried to get me logged onto 192.168.0.1. Then...
Any progress on this?
ImSarita wrote:
Every other icon except Phone 1 and Phone 2 are lit.
Contacted Xfinity (ISP to no avail). Xfinity transferred call to Netgear Support Netgear Support had tried to get me logged onto 192.168.0.1. Then the call dropped.
Can this problem be fixed or should I buy a new product?
Any recommendations?
Thank you.
Yes, you can log in to the router to obtain status and other information. See attached snip from the user manual.
Under the advanced tab you will find both a Modem status page and a Voice status page.
There is a good chance your voice service is not activated. That would require help from your ISP. There is a group of help support from Comcast that specializes in activating user owned modems. You may have to be presistent and try more than once.