NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NETGEAR Nighthawk C7800 AC3200 add a modem behind it
Hi, Did someone successfully added a modem behind the C7800? Like cable -> modem -> C7800 There are known issues with C7800 and Xfinity which requires a restart almost everyday and I do not want to...
The C7800 already has a modem built in so it requires it to be connected to a ISP RG6 coax cable line.
https://www.downloads.netgear.com/files/GDC/C7800/C7800_QSG_EN.pdf
- Hi,
I am asking if it is possible to use an external modem instead of the built-in.
I know that it does include a modem but as I explained in my post there is an issue with it and my current provider and it has to be restarted almost daily.The C7800 can only be used as a gateway mode or in modem mode as a stand alone modem. No other modems can be in front of the C7800.
Maybe if you post us a screen capture of the cable connections page of the C7800, we can help figure out what is going on with the C7800.