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Forum Discussion
hunee1221
Feb 25, 2021Follower
Netgear Nighthawk C7800 loosing internet connection periodically - channel lock
I've purchased brand new Netgear Nighthawk C7800 and noticed internet offline after about 6 hours. Called Spectrum and verified everything on their side was correct. They even sent out a technicia...
FURRYe38
Feb 25, 2021Guru - Experienced User
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Any Wifi Neighbors near by? If so, how many?