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ElderAgent's avatar
ElderAgent
Aspirant
Sep 25, 2022

Netgear Nighthawk C7800 Low Speeds on Lan and Wifi

Hi Community,   I have been getting slow speeds on my C7800 from the get go. I just moved thinking that my previous place was the issue with my slow speeds but I am getting the same issues at my ne...
ElderAgent's avatar
ElderAgent
Aspirant
Sep 26, 2022

To clarify the firmware, it is Firmware Version V6.01.07

 

As for resetting to factory settings, I gave it a shot and made sure the settings mentioned were disabled and the results are about the same (got a slight boost.) I couldn't find the Smart Connect settings within the router settings and I looked up Dynamic QOS on the C7800 and apparently this router doesn't support it so I wasn't able to do much with that.

 

I looked up if my ISP supports IPv6 and it does and I made sure it was enabled, I even tested out disabling it to see if it made any difference and it did not.

 

I have also tried multiple cat5 cables, verified my network drivers are up to date, different coax cables.

I'm considering at some point just buying a more simple modem and seeing if that will make a difference.

 

I have a screen shot of my wireless setup to show that smart connect isn't there. 

Smart Connect missing from settings

Kitsap's avatar
Kitsap
Master
Sep 27, 2022

I have an R7800 so there may be some details that are different.

 

Your firmware version V6.01.07 is current.

 

Understand no QOS.

 

Understand no Smart Connect.

 

I also keep 20/40 coexistence disabled.

 

It is time to look at your cable connection power levels and your correctables/uncorrectables counts.

 

It is easier to copy and paste the screens to a word processing document and then attach to the reply as a PDF file.  That way you do not have to wait for a moderator to approve your image file.