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Forum Discussion
ereynolds62
Aug 13, 2023Aspirant
Netgear Nighthawk CAX80 Downstream Light Blinking
Good Afternoon The downstream light on my CAX80 is blinking steadily. Everything seems to be working fine with good speed with the internet and all devices stay connected. I read where if th...
FURRYe38
Aug 13, 2023Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
- ereynolds62Aug 14, 2023Aspirant
Firmware Version: V2.1.5.2
Cable Connection Status
Startup Procedure
Procedure Status Comment Acquire Downstream Channel 567 MHz Locked Connectivity State OK Operational Boot State OK Operational Security Enabled BPI+ Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked 256 QAM 20 567000000 Hz -1.6 dBmV 44.3 dB 77 53 2 Locked 256 QAM 1 453000000 Hz -0.7 dBmV 45.2 dB 75 56 3 Locked 256 QAM 2 459000000 Hz -0.9 dBmV 45.1 dB 76 56 4 Locked 256 QAM 3 465000000 Hz -0.8 dBmV 45.1 dB 58 74 5 Locked 256 QAM 4 471000000 Hz -0.9 dBmV 45.0 dB 79 49 6 Locked 256 QAM 5 477000000 Hz -0.6 dBmV 45.1 dB 72 57 7 Locked 256 QAM 6 483000000 Hz -0.5 dBmV 45.2 dB 63 70 8 Locked 256 QAM 7 489000000 Hz -0.5 dBmV 45.2 dB 74 56 9 Locked 256 QAM 8 495000000 Hz -0.6 dBmV 45.1 dB 73 55 10 Locked 256 QAM 9 501000000 Hz -0.5 dBmV 45.2 dB 74 59 11 Locked 256 QAM 10 507000000 Hz -0.8 dBmV 45.0 dB 74 56 12 Locked 256 QAM 11 513000000 Hz -0.7 dBmV 45.0 dB 69 61 13 Locked 256 QAM 12 519000000 Hz -0.8 dBmV 44.9 dB 74 60 14 Locked 256 QAM 13 525000000 Hz -1.0 dBmV 44.9 dB 70 60 15 Locked 256 QAM 14 531000000 Hz -1.2 dBmV 44.8 dB 77 53 16 Locked 256 QAM 15 537000000 Hz -1.3 dBmV 44.7 dB 70 61 17 Locked 256 QAM 16 543000000 Hz -1.6 dBmV 44.5 dB 72 57 18 Locked 256 QAM 17 549000000 Hz -2.0 dBmV 44.3 dB 76 57 19 Locked 256 QAM 18 555000000 Hz -1.7 dBmV 44.3 dB 78 57 20 Locked 256 QAM 19 561000000 Hz -1.7 dBmV 44.3 dB 74 58 21 Locked 256 QAM 21 573000000 Hz -1.8 dBmV 44.3 dB 73 57 22 Locked 256 QAM 22 579000000 Hz -2.1 dBmV 44.1 dB 66 67 23 Locked 256 QAM 23 585000000 Hz -2.3 dBmV 43.8 dB 65 65 24 Locked 256 QAM 24 591000000 Hz -2.1 dBmV 43.9 dB 79 56 25 Locked 256 QAM 25 597000000 Hz -2.2 dBmV 43.9 dB 73 64 26 Locked 256 QAM 26 603000000 Hz -1.9 dBmV 44.1 dB 70 58 27 Locked 256 QAM 27 609000000 Hz -2.3 dBmV 43.8 dB 77 56 28 Locked 256 QAM 28 615000000 Hz -2.6 dBmV 43.5 dB 79 54 29 Locked 256 QAM 29 621000000 Hz -2.6 dBmV 43.5 dB 75 58 30 Locked 256 QAM 30 627000000 Hz -2.7 dBmV 43.5 dB 70 64 31 Locked 256 QAM 31 633000000 Hz -2.5 dBmV 43.6 dB 79 56 32 Locked 256 QAM 32 639000000 Hz -2.6 dBmV 43.5 dB 73 59 Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 19 5120 Ksym/sec 29200000 Hz 36.8 dBmV 2 Locked ATDMA 18 5120 Ksym/sec 22800000 Hz 35.8 dBmV 3 Locked ATDMA 17 5120 Ksym/sec 16400000 Hz 34.8 dBmV 4 Locked ATDMA 20 5120 Ksym/sec 35600000 Hz 37.0 dBmV 5 Not Locked Unknown 0 0 0 0.0 dBmV 6 Not Locked Unknown 0 0 0 0.0 dBmV 7 Not Locked Unknown 0 0 0 0.0 dBmV 8 Not Locked Unknown 0 0 0 0.0 dBmV Downstream OFDM Channels
Channel Lock
StatusModulation /
Profile IDChannel
IDFrequency Power SNR /
MERActive Subcarrier
Number RangeUnerrored
CodewordsCorrectable
CodewordsUncorrectable
Codewords1 Locked 0 ,1 ,2 ,3 193 957000000 Hz -9.32 dBmV 39.4 dB 148 ~ 3947 164080522 137070232 2 2 Not Locked 0 0 0 Hz 0 dBmV 0 dB 0 ~ 4095 0 0 0 Upstream OFDMA Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked 0 0 0 Hz 0 dBmV 2 Not Locked 0 0 0 Hz 0 dBmV Extended Upstream Transmit PowerEnable Extended Upstream Transmit Power
Current System Time:Mon Aug 14 16:55:48 2023System Up Time:12:10:22
- ereynolds62Aug 14, 2023Aspirant
Event Lot
Time Priority Description Mon Aug 14 15:50:52 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 14 15:44:57 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 14 13:53:58 2023 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 14 13:52:57 2023 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 14 04:46:50 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 14 04:46:48 2023 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Mon Aug 14 04:46:24 2023 Notice (6) TLV-11 - unrecognized OID;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Jan 1 00:00:50 1970 Notice (6) Honoring MDD; IP provisioning mode = IPv6 Thu Jan 1 00:00:45 1970 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Jan 1 00:00:43 1970 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Sun Aug 13 10:32:38 2023 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Sat Aug 12 13:49:27 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Sat Aug 12 13:39:26 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Sat Aug 12 01:22:14 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Jan 1 00:00:44 1970 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Jan 1 00:00:43 1970 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Fri Aug 11 14:10:14 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Jan 1 00:00:46 1970 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Jan 1 00:00:44 1970 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:25:58 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:25:56 2023 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:25:56 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:25:40 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:23:04 2023 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:22:59 2023 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:22:59 2023 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:22:58 2023 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:22:20 2023 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:22:13 2023 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:22:10 2023 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:21:14 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:21:14 2023 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:21:12 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:21:10 2023 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:20:56 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:19:34 2023 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:19:33 2023 Critical (3) DHCP failed - DHCP Solicit sent, No DHCP Advertise received;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:18:52 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:18:50 2023 Critical (3) DHCP failed - DHCP Solicit sent, No DHCP Advertise received;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1; Thu Aug 10 02:18:04 2023 Critical (3) UCD invalid or channel unusable;CM-MAC=94:18:65:a5:37:db;CMTS-MAC=00:90:f0:5e:04:00;CM-QOS=1.1;CM-VER=3.1;