NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear Nighthawk CAX80 Downstream Light Blinking
Good Afternoon The downstream light on my CAX80 is blinking steadily. Everything seems to be working fine with good speed with the internet and all devices stay connected. I read where if th...
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Firmware Version: V2.1.5.2
Cable Connection Status
Startup Procedure
| Procedure | Status | Comment |
| Acquire Downstream Channel | 567 MHz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Security | Enabled | BPI+ |
Downstream Bonded Channels
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Correctables | Uncorrectables |
| 1 | Locked | 256 QAM | 20 | 567000000 Hz | -1.6 dBmV | 44.3 dB | 77 | 53 |
| 2 | Locked | 256 QAM | 1 | 453000000 Hz | -0.7 dBmV | 45.2 dB | 75 | 56 |
| 3 | Locked | 256 QAM | 2 | 459000000 Hz | -0.9 dBmV | 45.1 dB | 76 | 56 |
| 4 | Locked | 256 QAM | 3 | 465000000 Hz | -0.8 dBmV | 45.1 dB | 58 | 74 |
| 5 | Locked | 256 QAM | 4 | 471000000 Hz | -0.9 dBmV | 45.0 dB | 79 | 49 |
| 6 | Locked | 256 QAM | 5 | 477000000 Hz | -0.6 dBmV | 45.1 dB | 72 | 57 |
| 7 | Locked | 256 QAM | 6 | 483000000 Hz | -0.5 dBmV | 45.2 dB | 63 | 70 |
| 8 | Locked | 256 QAM | 7 | 489000000 Hz | -0.5 dBmV | 45.2 dB | 74 | 56 |
| 9 | Locked | 256 QAM | 8 | 495000000 Hz | -0.6 dBmV | 45.1 dB | 73 | 55 |
| 10 | Locked | 256 QAM | 9 | 501000000 Hz | -0.5 dBmV | 45.2 dB | 74 | 59 |
| 11 | Locked | 256 QAM | 10 | 507000000 Hz | -0.8 dBmV | 45.0 dB | 74 | 56 |
| 12 | Locked | 256 QAM | 11 | 513000000 Hz | -0.7 dBmV | 45.0 dB | 69 | 61 |
| 13 | Locked | 256 QAM | 12 | 519000000 Hz | -0.8 dBmV | 44.9 dB | 74 | 60 |
| 14 | Locked | 256 QAM | 13 | 525000000 Hz | -1.0 dBmV | 44.9 dB | 70 | 60 |
| 15 | Locked | 256 QAM | 14 | 531000000 Hz | -1.2 dBmV | 44.8 dB | 77 | 53 |
| 16 | Locked | 256 QAM | 15 | 537000000 Hz | -1.3 dBmV | 44.7 dB | 70 | 61 |
| 17 | Locked | 256 QAM | 16 | 543000000 Hz | -1.6 dBmV | 44.5 dB | 72 | 57 |
| 18 | Locked | 256 QAM | 17 | 549000000 Hz | -2.0 dBmV | 44.3 dB | 76 | 57 |
| 19 | Locked | 256 QAM | 18 | 555000000 Hz | -1.7 dBmV | 44.3 dB | 78 | 57 |
| 20 | Locked | 256 QAM | 19 | 561000000 Hz | -1.7 dBmV | 44.3 dB | 74 | 58 |
| 21 | Locked | 256 QAM | 21 | 573000000 Hz | -1.8 dBmV | 44.3 dB | 73 | 57 |
| 22 | Locked | 256 QAM | 22 | 579000000 Hz | -2.1 dBmV | 44.1 dB | 66 | 67 |
| 23 | Locked | 256 QAM | 23 | 585000000 Hz | -2.3 dBmV | 43.8 dB | 65 | 65 |
| 24 | Locked | 256 QAM | 24 | 591000000 Hz | -2.1 dBmV | 43.9 dB | 79 | 56 |
| 25 | Locked | 256 QAM | 25 | 597000000 Hz | -2.2 dBmV | 43.9 dB | 73 | 64 |
| 26 | Locked | 256 QAM | 26 | 603000000 Hz | -1.9 dBmV | 44.1 dB | 70 | 58 |
| 27 | Locked | 256 QAM | 27 | 609000000 Hz | -2.3 dBmV | 43.8 dB | 77 | 56 |
| 28 | Locked | 256 QAM | 28 | 615000000 Hz | -2.6 dBmV | 43.5 dB | 79 | 54 |
| 29 | Locked | 256 QAM | 29 | 621000000 Hz | -2.6 dBmV | 43.5 dB | 75 | 58 |
| 30 | Locked | 256 QAM | 30 | 627000000 Hz | -2.7 dBmV | 43.5 dB | 70 | 64 |
| 31 | Locked | 256 QAM | 31 | 633000000 Hz | -2.5 dBmV | 43.6 dB | 79 | 56 |
| 32 | Locked | 256 QAM | 32 | 639000000 Hz | -2.6 dBmV | 43.5 dB | 73 | 59 |
Upstream Bonded Channels
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
| 1 | Locked | ATDMA | 19 | 5120 Ksym/sec | 29200000 Hz | 36.8 dBmV |
| 2 | Locked | ATDMA | 18 | 5120 Ksym/sec | 22800000 Hz | 35.8 dBmV |
| 3 | Locked | ATDMA | 17 | 5120 Ksym/sec | 16400000 Hz | 34.8 dBmV |
| 4 | Locked | ATDMA | 20 | 5120 Ksym/sec | 35600000 Hz | 37.0 dBmV |
| 5 | Not Locked | Unknown | 0 | 0 | 0 | 0.0 dBmV |
| 6 | Not Locked | Unknown | 0 | 0 | 0 | 0.0 dBmV |
| 7 | Not Locked | Unknown | 0 | 0 | 0 | 0.0 dBmV |
| 8 | Not Locked | Unknown | 0 | 0 | 0 | 0.0 dBmV |
Downstream OFDM Channels
| Channel | Lock Status | Modulation / Profile ID | Channel ID | Frequency | Power | SNR / MER | Active Subcarrier Number Range | Unerrored Codewords | Correctable Codewords | Uncorrectable Codewords |
| 1 | Locked | 0 ,1 ,2 ,3 | 193 | 957000000 Hz | -9.32 dBmV | 39.4 dB | 148 ~ 3947 | 164080522 | 137070232 | 2 |
| 2 | Not Locked | 0 | 0 | 0 Hz | 0 dBmV | 0 dB | 0 ~ 4095 | 0 | 0 | 0 |
Upstream OFDMA Channels
| Channel | Lock Status | Modulation / Profile ID | Channel ID | Frequency | Power |
| 1 | Not Locked | 0 | 0 | 0 Hz | 0 dBmV |
| 2 | Not Locked | 0 | 0 | 0 Hz | 0 dBmV |
Extended Upstream Transmit PowerEnable Extended Upstream Transmit Power
Current System Time:Mon Aug 14 16:55:48 2023System Up Time:12:10:22