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Forum Discussion
Netgear R6250 Smart WiFi Router how to check if it's working properly?
I woke up this morning to an internet which was down. It's been working fine since I set it up a month ago. I can, however, see all the computers on my home network: I can connect to my desktop compu...
Hi @one2three4,
If your computer cannot go online while directly connected to the modem, then the issue is most likely on the ISP side. I recommend contacting the ISP and have them re-provision the modem. You can also try changing the Ethernet cable that you are using to connect the computer to the modem.
Regards,
Dexter
Community Team