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Forum Discussion
Stevef68
Nov 17, 2017Follower
Network Access denied by MSO on Spectrum(TW)
After a 27 hour outage by Spectrum(TW), my modem would not connect. I called Spectrum and they claimed they could not see it at all. I went and bought another C3700, hooked it up, called Spectrum-t...
vkdelta
Nov 17, 2017NETGEAR Employee Retired
they need to send proper config file. NETWORK access denied means they are sending your modem wrong config file and it has to be corrected by them. Call them and escalate to higher levels to get it fixed.