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Forum Discussion
RajkrishanS
Feb 15, 2024Tutor
Network Speed
Why has my network speed suddenly dropped from 900 Mbps to a constant 100 Mbps on my Netgear router? Seeking advice on troubleshooting steps or potential settings adjustments to restore optimal speed ...
- Feb 22, 2024
What is the deal with the "said that the switch panel was defective on my unit" Is this regarding LAN ports on the CAX30 or the game console?
RajkrishanS
Feb 15, 2024Tutor
Nighthawk Model CAX30
FURRYe38
Feb 15, 2024Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
- RajkrishanSFeb 17, 2024TutorIt’s the lastest… I quadruple checked, a few times including downloading the current firmware file recently just to validate it matched what is listed on the app and admin… I was told wpa3 would not affect speeds… in addition to that I did put cloudflare for dns ipv4 “1,2”and ipv6 with 9.9.9.9 as the 3rd ipv4 so 1.1.1.2 1.0.0.2 9.9.9.9 and 2600:4700:4700:”0000x4”:6400 other than armor that’s the only user settings that might have potentially affected the network speed I can think of
- RajkrishanSFeb 17, 2024TutorCable Connection
STATUS: GOOD
Security
STATUS : ENABLED
These are repeated many times in the event log, but I think I got the different log messages, I however don’t speak whatever language it’s in 😕
Event log, the brief time that the network has existed is alarmingly active… or a warning and critical that’s repeated many times, I think related to the dhcp issue
“ No Ranging Response received - T3 time-out;CM-“
“ Dynamic Range Window violation”
“ RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM” “ SYNC Timing Synchronization failure - Loss of Sync;CM”
“ DS profile assignment change”
“ Honoring MDD; IP provisioning mode = IPv6”
“ SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM”
“ Resetting the cable modem due to docsDevResetNow” - RajkrishanSFeb 17, 2024Tutorv1.4.12.2
- FURRYe38Feb 19, 2024Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router- RajkrishanSFeb 19, 2024TutorMy event log has MAC address on every line in the event log 😕