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Forum Discussion
RajkrishanS
Feb 15, 2024Tutor
Network Speed
Why has my network speed suddenly dropped from 900 Mbps to a constant 100 Mbps on my Netgear router? Seeking advice on troubleshooting steps or potential settings adjustments to restore optimal speed ...
- Feb 22, 2024
What is the deal with the "said that the switch panel was defective on my unit" Is this regarding LAN ports on the CAX30 or the game console?
RajkrishanS
Feb 22, 2024Tutor
Following the Xfinity technician’s visit, my Netgear CAX30 experienced further speed drops without issue identification. However, upon resetting, speeds improved. Subsequent testing revealed that enabling “guest wifi” halved speeds for my PS5 on port 3; disabling it restored the original speeds.
FURRYe38
Feb 22, 2024Guru - Experienced User
What is the deal with the "said that the switch panel was defective on my unit" Is this regarding LAN ports on the CAX30 or the game console?
- RajkrishanSFeb 22, 2024TutorSorry, I hit the wrong button.
He stated that it must be an issue with the CAX30’s switch panel however could not give any reasonable explanation as to why the wifi connection for the speed reduced device was also slow, so I dismissed what he said. - FURRYe38Feb 22, 2024Guru - Experienced User
Does the switch panel mean the lan ports in back of the CAX30 that you know of?
Hmm..
So looks good now for logs. No Criticals and such since the CAX30 was reset or power cycled. Power levels are good with no correctables and uncorrectables. Looks good here.
- RajkrishanSFeb 22, 2024TutorCorrect
- FURRYe38Feb 22, 2024Guru - Experienced User
Ok. Haven't seen this kind of behavior with my CAX30 that's online now but I don't use Guest Network either. I'll see if I can check on this. If you enable GN again does the speed drop, then disable GN, speed go back up?
So all is working good now?
- RajkrishanSFeb 22, 2024TutorYes, everything is running smoothly. As mentioned earlier, I’m adjusting my settings one by one to pinpoint any factors causing speed drops or at least trace them back. So far, the only issue I’ve identified is enabling my guest network. It’s worth noting that I tested it only once—when I noticed the speed drop, my main focus was promptly restoring it.
- FURRYe38Feb 22, 2024Guru - Experienced User
Ok. if you get a chance to try that again, please post results. GN should not interfere with LAN ports I would presume.
- RajkrishanSFeb 22, 2024TutorRight, but definitely was that or maybe an issue related to how it was enabled which to answer that, I enabled it on 192.168.1.1 guest network option tab and set it up, this time, with default wpa 2 which before was wpa 3, and passwords. Nothing else was done and the speed dropped for the PS5 lan connection. The FW, btw was released late last year, I think, and is v2.2.1.11
- FURRYe38Feb 22, 2024Guru - Experienced User
Ok, thank you for the details. I'll do some checking on this.
- RajkrishanSFeb 22, 2024TutorTank you very much! You have been most helpful with this issue!
- FURRYe38Feb 22, 2024Guru - Experienced User
For now, Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router - RajkrishanSFeb 22, 2024TutorI’ll attempt that once more, but in the past, it wouldn’t let me save, and I can’t recall the reason stated by the admin interface. Also, it might be noteworthy that its default time zone is Arizona. When I tried changing it to Mountain Time, it didn’t accept the adjustment. I reverted to Arizona and ensured the “auto update daylight savings” was enabled, although I’m not certain if this is a cause for concern.
- FURRYe38Feb 23, 2024Guru - Experienced User
What browser are you using? Happens in MS Edge, Opera and Firefox?
If your using Safari, disable IP Tracking in networking on Apple Mac networking. I think this causes Safari to not work right when saving off router config to file.
- RajkrishanSFeb 26, 2024TutorJust so happens I actually downloaded opera 10 minutes ago to try, but it didn’t even produce any dialogue or anything
- RajkrishanSFeb 26, 2024TutorOh ps5 speeds are still above 830 mbps and as far as the video game… major pvp event currently going on in a game I play notorious for lag and experienced none! Elderscrolls Online!
- FURRYe38Mar 06, 2024Guru - Experienced User
FYI, new FW is available: