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Forum Discussion
New - CAX80 Firmware Version 2.1.4.2 Released
New Features and Enhancements:
Stability Improvements
Recommended to help prevent any modem bricking's.
Download Link:
https://www.netgear.com/support/product/CAX80.aspx#download...
So your CAX 80 after doing the reset and setup from scratch and saving off a config file is losing the config if it's rebooted, power cycle or FW update?
Is this the first time this is happening or has this been a on going problem?
Let me reach out to NG on this.
tamanaco wrote:
"What does it mean "I have to re-authenticate to the router when it reboots."
RE-ENTER CREDENTIALS -> User ID, Password then Answer two questionnaire question and Continue. After the router reboots due to: Power Cycle, Reboot via GUI or FIRMWARE UPDATE!
"I recommend doing a full on factory reset and setup from scratch then save off a new backup configuration to file."
I did it in 3 ways multiple times as I mentioned in my post.
"Yes, I have factory reset the router using the reset button in the back, using the Revert to factory settings "Erase" button on the GUI and using the NVRAM Reset/Factory Reset process. And reconfigured from SCRATCH."
"So your CAX 80 after doing the reset and setup from scratch and saving off a config file is losing the config if it's rebooted, power cycle or FW update?"
EXACTLY! - Some the configuration remains, like wireless setup, after one re-authenticates after a restart, but all the IP address reservations and device names that I have entered before are gone. If I restore the file I just saved using 2.1.4.2 (PRIOR TO THE RESTART) with all of my changes... the restoration process does not restore the IP reservation list or Device Names with their respective Icons
Things have gone from bad to worse after this firmware update. Now my wireless network is not working. The router is broadcasting the SSIDs, but the clients can not connect to either radio. No matter how I try to reset the router the WiFi configuration of the radios remains. Is like the router is never factory reset. I tried holding the reset button in the back for ~30 Sec, I try using the GUI Revert to Factory Settings "Erase" button and I also tried using the NVRAM reset ... 30 sec while on... 30 seconds while off and 30 seconds while restarting.. but no dice. (90 sec total with the reset button pressed) Those wireless devices that somehow now manage to connect via WiFi are listed as wired under attached devices. The two devices underlined in red and listed as wired are Chromecasts dongles (MACs not listed, but I verified them). I also tried re-flashing this current new version and the previous 2.1.3.7 firmware version, but no matter what I try nothing seems to fix the wireless problem now.
Earlier today after the update I had to restart all my wireless devices for them to re-connect. This was never the case before. They always reconnected by themselves after the router restarted. Something is not Kosher here. This update has ruined my router and I wasted a whole day trying to fix it. What now?... Can the developers send me a newer/beta firmware that I can try? Any other suggestions?
UPDATE: Last night after resetting the CAX80 via the reset button in the back ~10 times using different time intervals while power cycling it, I finally got the wireless network to kick-start... BUT the WiFi settings: SSIDs and Passwords and the such remain the same since the first time I set it up. I have found no way to reset the WiFi settings with this firmware.
Also, I just noticed that the Web GUI is currently stuck in the hour glass. I can select options in the left panel, but just get the hour glass on the right.
UPDATE 2: NEVER MIND!... Once the GUI gets stuck the router stops responding and all wired and wireless connections are lost.
IS THERE ANY WAY TO MAKE SURE THAT THE ROUTER IS "FULLY" RESET TO IS FACTORY SETTING? Who knows, maybe I'm not doing it right.
10-15 second press on the reset button should be enough to clear out and get a full reset.
Be sure your also clear your browser cache as well before re-entering the modems web page at 192.168.1.1.
Do you get the setup wizard here after you reset? You should see the nighthawk app suggestion web page then the link at the bottom to select if you don't have a mobile device to setup the modem with. Use this to set up the modem with a wired PC and web browser.