NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
Sep 20, 2022Guru - Experienced User
New - CAX80 Firmware Version 2.1.4.2 Released
New Features and Enhancements:
Stability Improvements
Recommended to help prevent any modem bricking's.
Download Link:
https://www.netgear.com/support/product/CAX80.aspx#download...
tamanaco
Sep 20, 2022Apprentice
"So your CAX 80 after doing the reset and setup from scratch and saving off a config file is losing the config if it's rebooted, power cycle or FW update?"
EXACTLY! - Some the configuration remains, like wireless setup, after one re-authenticates after a restart, but all the IP address reservations and device names that I have entered before are gone. If I restore the file I just saved using 2.1.4.2 (PRIOR TO THE RESTART) with all of my changes... the restoration process does not restore the IP reservation list or Device Names with their respective Icons
tamanaco
Sep 20, 2022Apprentice
Things have gone from bad to worse after this firmware update. Now my wireless network is not working. The router is broadcasting the SSIDs, but the clients can not connect to either radio. No matter how I try to reset the router the WiFi configuration of the radios remains. Is like the router is never factory reset. I tried holding the reset button in the back for ~30 Sec, I try using the GUI Revert to Factory Settings "Erase" button and I also tried using the NVRAM reset ... 30 sec while on... 30 seconds while off and 30 seconds while restarting.. but no dice. (90 sec total with the reset button pressed) Those wireless devices that somehow now manage to connect via WiFi are listed as wired under attached devices. The two devices underlined in red and listed as wired are Chromecasts dongles (MACs not listed, but I verified them). I also tried re-flashing this current new version and the previous 2.1.3.7 firmware version, but no matter what I try nothing seems to fix the wireless problem now.
Earlier today after the update I had to restart all my wireless devices for them to re-connect. This was never the case before. They always reconnected by themselves after the router restarted. Something is not Kosher here. This update has ruined my router and I wasted a whole day trying to fix it. What now?... Can the developers send me a newer/beta firmware that I can try? Any other suggestions?
- tamanacoSep 21, 2022Apprentice
UPDATE: Last night after resetting the CAX80 via the reset button in the back ~10 times using different time intervals while power cycling it, I finally got the wireless network to kick-start... BUT the WiFi settings: SSIDs and Passwords and the such remain the same since the first time I set it up. I have found no way to reset the WiFi settings with this firmware.
Also, I just noticed that the Web GUI is currently stuck in the hour glass. I can select options in the left panel, but just get the hour glass on the right.
UPDATE 2: NEVER MIND!... Once the GUI gets stuck the router stops responding and all wired and wireless connections are lost.
IS THERE ANY WAY TO MAKE SURE THAT THE ROUTER IS "FULLY" RESET TO IS FACTORY SETTING? Who knows, maybe I'm not doing it right.
- FURRYe38Sep 21, 2022Guru - Experienced User
10-15 second press on the reset button should be enough to clear out and get a full reset.
Be sure your also clear your browser cache as well before re-entering the modems web page at 192.168.1.1.
Do you get the setup wizard here after you reset? You should see the nighthawk app suggestion web page then the link at the bottom to select if you don't have a mobile device to setup the modem with. Use this to set up the modem with a wired PC and web browser.
- tamanacoSep 21, 2022Apprentice
"10-15 second press on the reset button should be enough to clear out and get a full reset"
I have tried short 10-15 sec and longer intervals. The result is the same. The router reboots, but the old WiFi settings remain.
"Be sure your also clear your browser cache as well before re-entering the modems web page at 192.168.1.1.
I have done this using and also used different routers Chrome, Firefox and Edge.
Do you get the setup wizard here after you reset? You should see the nighthawk app suggestion web page then the link at the bottom to select if you don't have a mobile device to setup the modem with. Use this to set up the modem with a wired PC and web browser."
Since this update I always get the "Setup Wizard" regardless of the reason for the restart (This is what I've been calling the need for Re-Authentication via a Web Browser every time the router reboots. I have to enter the password, answer two questions, click next to the WiFi setting which remain unchanged (weather I reset the router or just reboot) and then get rid of the Pop up with the Armor something or other offer. Very annoying.
I have left the router alone after the last reboot. If I interface with it via the Web Browser GUI I run the risk of having the GUI hang with the hour glass and then a subsequent router freeze. Sometimes only the Wired devices are able to connect. I have made no attempts to change any setting, but I'm sure the devices names, icons and IP addresses reservations are gone. Some of the devices that I ping on predetermine IP addresses are currently using a randomly assigned IP addresses.
I will probably leave it alone for a while as I have to go to work and probably won't get a chance again to work on it until the weekend. I already started my search for separated component solution (Modem + Router) rather than an integrated solution like the CAX80 which has been a nightmare starting with the fact that it reboots when it losses ISP connection. I need to maintain a working LAN even if no Internet signal is available. I have a NAS, printer and local streaming devices which I need to access to even when no Internet is available. Currently leaning on getting a Motorola MB8611 Modem and an ASUS RT-AX86U Router if this issue is not resolved soon. I take any other recommendation for a Modem/Router combo for Spectrum that anyone cares to give.